Everything about shipping, returns and your privacy. Use the footer links to jump straight to a section.
We use a flat-rate shipping fee throughout Europe. We do our best to process and ship orders within 1–2 days, Monday to Friday, except on holidays.
If you have questions about your order, please contact our friendly customer service team at info@greenlaundrypillow.eu. We'll be happy to help in any way we can. Your tracking number is sent with your confirmation of dispatch.
Un-defective items must be returned in manufacturer's condition, in original and undamaged packaging. The cost of return shipping is non-refundable.
For defective items, please contact our customer support before arranging the return. Once we receive your product in accordance with our terms, we'll refund the full purchase price, including the product price at the time of purchase and the initial delivery fee. If you have any questions, be sure to contact us.
Greenlaundrypillow.eu ("we", "us" or "our") respects the privacy of our users. This policy explains how we collect, use, disclose and safeguard your information when you visit our website, including any related media form, channel, mobile website or application (collectively, the "Site"). Please read it carefully. If you do not agree with these terms, please do not use the Site.
We collect personal information you provide when you use our services or interact with us: first and last name; physical or email address; website logins; IP address; and credit card details.
To process orders and manage your account.
Payment processors, for transaction purposes.
Under the GDPR you may access, correct or update, and delete your personal data, and withdraw consent for data collection.
We use encryption for secure transmission, implement firewalls and secure servers, and regularly update our security systems.
Our website uses cookies and similar technologies to enhance your experience. You can accept or decline non-essential cookies.
We retain your data for as long as necessary to fulfil the purposes above, unless otherwise required by law.
We may update this policy and will post any changes on this page.
Questions about this policy? Contact us at info@greenlaundrypillow.eu.
